Our Process

At the core of our consulting model is the belief that it’s imperative to understand your business, its practices and its goals prior to being able to provide effective advice.  Understanding your business allows us to provide advice or design programs that are implementable without painful hurdles, internal pushback or business disruption.  It’s important that our advice allows you to achieve your objective while maintaining your firm’s unique identity and culture.

We understand that no two clients are the same and no two projects are the same.  We collaborate with our clients upfront to customize the scope of the relationship or project and to ensure both parties are on the same page with steps to completion.

We always work in teams of two or more to ensure consistency, continuity and to maximize responsiveness to our clients.  We also operate as a larger team in every way, with all of our consultants working out of our office in the Milwaukee area and constantly collaborating.  Our goal is that when you work with us, our collective experience and viewpoint is reflected in the advice we provide rather than just the experience or opinions of the consultants you interact with on a regular basis.